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The Gilgo Beach Serial Killings
The bound bodies of four women are found along a desolate stretch of beach. Disturbing new details about the architect police say is a serial killer. "48 Hours" correspondent Erin Moriarty...
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A client is a tool that happens to be a human being that you use and squeeze for as much cash as they'll pay you.
They are both the same entity in the situation you describe but how you see them is different.
Why prove the client wrong; they will pay you as little as they can and spread a bad word about you, this is simply bad for your profit margin.
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Thank you for the clarification.
I believe it depends on the client/customer; whether we are talking about clients/customers who we have retained over a long duration or whom have just started using our service.
Clients/customers who we have retained loyally are generally less inclined to "spread bad word about you".
They have been successfully retained usually because communication between client and vendor has been well developed.
And this brings me to my next point that communication also plays a large role when considering proving a client/customer wrong.
If clear, polite communication has been used to convey the error of the client/customer, disgruntlement is unlikely to happen.
However, based on my experience, not every client/customer will approach situations in a level-headed manner.
As such, even if the client/customer becomes disgruntled and dissatisfied, the vendor should temporarily stop pursuing the proof of error.
I'm sure that there are many more examples available for dealing with (if I may be so blunt) such situations.
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